Knowledge workers often perform tasks related to searching and discovering critical information. For example, healthcare workers look up patient records, hospital policies, and medicine databases, and airline workers look up flight information. Time spent finding and consolidating information from various sources distracts employees from their primary role. AI technologies can provide consolidated and summarized information in context and on time. Intelligent search and discovery functions powered by artificial intelligence can boost employee satisfaction and productivity in any industry. For example, Ryanair, Europe’s largest airline, built an AI system to assist employees, enhancing productivity and satisfaction.
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